Frequently Asked Questions - ELA

How do i configure my Exchange server to created message tracking logs?

To enable the creation of message tracking logs.

Open the Exchange System Manager
Find your server under Administrative Groups > First Administrative Group > Servers > Your Server.
Right Click your server and select Properties
Enable the option "Enable message tracking" on the General tab
Click OK to save your changes

Note: The ELA helpfile also details this procedure with a screenshot

I am getting an error about the log not being a valid Exchange 2003 message tracking log.

You are most likely scanning the wrong logs. ELA will only scan message tracking logs.

You can find out where Exchange stores these logs by:

Open the Exchange System Manager
Find your server under Administrative Groups > First Administrative Group > Servers > Your Server.
Right Click your server and select Properties
Look at the "Log file directory" label to see where the logs are being stored.