How do i configure my Exchange server to created message tracking logs?

To enable the creation of message tracking logs.

  • Open the Exchange System Manager
  • Find your server under Administrative Groups > First Administrative Group > Servers > Your Server.
  • Right Click your server and select Properties
  • Enable the option "Enable message tracking" on the General tab
  • Click OK to save your changes

Note: The ELA helpfile also details this procedure with a screenshot